Thank you for choosing MRE Academy as your learning platform. We want to ensure your satisfaction with our courses and services. This Refund Policy outlines the conditions and process for requesting a refund.
- Eligibility for Refunds:
- Courses: Refunds for courses are available within 7 days from the date of purchase, provided that you have not completed or accessed more than 10% of the course content.
- Technical Issues: If you experience technical difficulties that prevent you from accessing or completing a course, please contact our support team within 7 days of purchase for assistance.
- Non-Refundable Items:
- Digital Products: Once accessed or downloaded, digital products, including course materials, templates, or any other downloadable content, are non-refundable.
- Bundled or Promotional Offers: Refunds will not be provided for bundled or promotional offers unless explicitly stated otherwise.
- Refund Process:
- To request a refund, please contact our support team at [email protected] with your purchase details and reason for the refund request.
- We will review your request and respond within 7 business days with the outcome.
- If your refund request is approved, the refund will be issued to the original payment method within 15 business days.
- Cancellation of Subscriptions:
- If you have subscribed to a recurring payment plan for access to our courses, you may cancel your subscription at any time. However, refunds for subscription fees already paid will not be provided.
- Fair Usage:
- We reserve the right to deny refund requests in cases where we believe there is a pattern of abuse or fraudulent activity.
- Changes to the Refund Policy:
- We reserve the right to update or modify this Refund Policy at any time. Any changes will be effective upon posting the revised policy on our website.
Please note that MRE Academy reserves the right to make exceptions to this Refund Policy on a case-by-case basis, depending on specific circumstances.
If you have any questions or need further clarification regarding our Refund Policy, please contact our support team at [email protected]
By using MRE Academy and purchasing our courses, you acknowledge that you have read, understood, and agree to the terms and conditions of this Refund Policy.